February 2025

The document can not be browsed.

February 28, 2025 20:24 JST

The document can not be browsed.Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Documents

Locations

Primary Data Center

---

February 28, 2025 16:01 JST
February 28, 2025 07:01 UTC

[Monitoring] The document can not be browsed. All other functions can be used normally.

February 28, 2025 19:01 JST
February 28, 2025 10:01 UTC

[Monitoring] The document browsing is still unstable. All other functions are available as usual.

February 28, 2025 20:24 JST
February 28, 2025 11:24 UTC

[Resolved] From 13:48 to around 20:00 on February 28, 2025 (JST), The document can not be browsed. We apologize for the inconvenience.

Expression monitoring is currently unstable

February 27, 2025 11:57 JST

Expression monitoring is currently unstableFull Service Disruption

Incident Status

Full Service Disruption

Components

Monitoring

Locations

Primary Data Center

---

February 27, 2025 11:01 JST
February 27, 2025 02:01 UTC

[Investigating] Expression monitoring is unstable. Currently under investigation. We apologize for any inconvenience caused.

February 27, 2025 11:05 JST
February 27, 2025 02:05 UTC

[Investigating] Expression monitoring is unstable. Currently under investigation. We apologize for any inconvenience caused.

February 27, 2025 11:57 JST
February 27, 2025 02:57 UTC

[Resolved] At around February 27, 2025 10:44 JST, some of Expression Monitoring reported UNKNOWN status alerts, and some of them continued to report UNKNOWN status without recovery. This has now been resolved. Sorry for inconvenience.

Expression monitoring is currently unstable

February 17, 2025 12:31 JST

Expression monitoring is currently unstablePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Monitoring

Locations

Primary Data Center

---

February 17, 2025 10:17 JST
February 17, 2025 01:17 UTC

[Investigating] Expression monitoring is unstable and under investigation. We apologize for the inconvenience.

February 17, 2025 11:38 JST
February 17, 2025 02:38 UTC

[Identified] We are still working on fixing the problem.

February 17, 2025 12:31 JST
February 17, 2025 03:31 UTC

[Resolved] At around February 17, 2025 09:49 JST, some of Expression Monitoring reported UNKNOWN status alerts, and some of them continued to report UNKNOWN status without recovery. This has now been resolved. Sorry for inconvenience.

Posting metrics is delayed

February 8, 2025 16:04 JST

Posting metrics is delayedPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Metrics, Monitoring

Locations

Primary Data Center

---

February 8, 2025 05:39 JST
February 7, 2025 20:39 UTC

[Investigating] There is a delay in saving metrics. After metrics are posted, it takes about 10–15 minutes for them to be displayed graph or trigger alerts.

February 8, 2025 06:00 JST
February 7, 2025 21:00 UTC

[Monitoring] From 02:30 to 06:00 on Feburary 08 (JST), There was a delay about 10 minuts in saving metrics. We are continuing to monitor the situation.

February 8, 2025 16:04 JST
February 8, 2025 07:04 UTC

[Resolved] We were in the process of monitoring the metric delay that occurred this morning, and Mackerel is working normally as of 2025-02-08 16:00 JST. Sorry for the inconvenience.

January 2025

The Mackerel agent installer for Microsoft Windows was temporarily unavailable for download from KCPS Mackerel.

January 23, 2025 18:52 JST

The Mackerel agent installer for Microsoft Windows was temporarily unavailable for download from KCPS Mackerel.Operational

Incident Status

Operational

Components

Mackerel for KCPS

Locations

Primary Data Center

---

January 23, 2025 18:52 JST
January 23, 2025 09:52 UTC

[Resolved] From 14:57 to 15:26 on January 23, 2025 (JST), the Mackerel agent installer for Microsoft Windows could not be downloaded on KCPS Mackerel.

December 2024

Mackerel server was unstable

December 19, 2024 17:38 JST

Mackerel server was unstableOperational

Incident Status

Operational

Components

Metrics, Monitoring

Locations

Primary Data Center

---

December 19, 2024 17:38 JST
December 19, 2024 08:38 UTC

[Resolved] There was a delay in metric post and Connectivity monitoring was unstable between 16:44 and 16:53 JST. Sorry for inconvenience.

November 2024

There is a possibility that SQL Database integration using Azure integration is currently unstable.

November 13, 2024 22:10 JST

There is a possibility that SQL Database integration using Azure integration is currently unstable.Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Azure Integration

Locations

Primary Data Center

---

November 13, 2024 18:53 JST
November 13, 2024 09:53 UTC

[Investigating] There is a possibility that SQL Database integration using Azure integration is currently unstable. We are currently conducting research.

November 13, 2024 22:10 JST
November 13, 2024 13:10 UTC

[Resolved] From 11:23 to 21:50 on November 13, 2024 (JST), Some of SQL Database integrated by Azure integration failed to post metrics and failed to create and update hosts. We apologize for the inconvenience. For more information, please see status.mackerel.io.

Azure Integration is unstable.

November 13, 2024 14:17 JST

Azure Integration is unstable.Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Azure Integration

Locations

Primary Data Center

---

November 13, 2024 12:18 JST
November 13, 2024 03:18 UTC

[Investigating] Currently, Azure integration is unstable. We are working to fix the problem. We apologize for the inconvenience.

November 13, 2024 14:17 JST
November 13, 2024 05:17 UTC

[Resolved] From 11:23 to 13:28 on November 13, 2024 (JST), Azure integration failed to post metrics and settings could not be configured. We apologize for the inconvenience. For more information, please see status.mackerel.io.

October 2024

Azure integration was temporarily unavailable.

October 24, 2024 17:49 JST

Azure integration was temporarily unavailable.Operational

Incident Status

Operational

Components

Azure Integration

Locations

Primary Data Center

---

October 24, 2024 17:49 JST
October 24, 2024 08:49 UTC

[Resolved] From 4:00 am to 4:58 am on October 20, 2024, Azure integration returned errors from the Azure side, and there were cases where metrics could not be obtained or settings could not be configured.

External URL Monitoring is unstable.

October 21, 2024 15:48 JST

External URL Monitoring is unstable.Partial Service Disruption

Incident Status

Partial Service Disruption

Components

External URL Monitoring

Locations

Primary Data Center

---

October 21, 2024 15:07 JST
October 21, 2024 06:07 UTC

[Investigating] Since October 21, 2024 14:52 JST, External URL Monitoring is unstable. We try to fix the issues. Sorry for inconvenience.

October 21, 2024 15:48 JST
October 21, 2024 06:48 UTC

[Resolved] Some of the External URL monitorings were unstable between 2:45 pm and 3:11 pm JST October 21, 2024. Sorry for the inconvenience.

Some of Expression Monitoring is unstable.

October 11, 2024 20:52 JST

Some of Expression Monitoring is unstable.Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Monitoring

Locations

Primary Data Center

---

October 11, 2024 16:29 JST
October 11, 2024 07:29 UTC

[Investigating] Since October 11, 2024 15:34 JST, some of Expression Monitoring is unstable. We try to fix the issues. Sorry for inconvenience.

October 11, 2024 20:52 JST
October 11, 2024 11:52 UTC

[Resolved] At around October 11, 2024 15:34 JST, some of Expression Monitoring reported UNKNOWN status alerts, and some of them continued to report UNKNOWN status without recovery. This has now been resolved. Sorry for inconvenience.

August 2024

AWS integration is currently failed.

August 29, 2024 19:38 JST

AWS integration is currently failed.Partial Service Disruption

Incident Status

Partial Service Disruption

Components

AWS Integration

Locations

Primary Data Center

---

August 29, 2024 18:33 JST
August 29, 2024 09:33 UTC

[Investigating] Since August 29, 2024 05:28 PM JST, AWS integration is currently failed. Currently we are investigating the cause. Sorry for inconvenience.

August 29, 2024 19:14 JST
August 29, 2024 10:14 UTC

[Monitoring] We are currently monitoring the recovery of the AWS integration failure.

August 29, 2024 19:38 JST
August 29, 2024 10:38 UTC

[Resolved] Between 05:28 pm and 07:15 pm JST, due to a failure that occurred in AWS, fetching metrics by AWS integration is failed and the graph data is missing. It was restored and is working correctly. Sorry for the inconvenience.

July 2024

External URL monitoring was unstable

July 23, 2024 15:37 JST

External URL monitoring was unstableOperational

Incident Status

Operational

Components

External URL Monitoring

Locations

Primary Data Center

---

July 23, 2024 15:37 JST
July 23, 2024 06:37 UTC

[Resolved] External URL monitoring to some networks was unstable between 2:41 pm and 3:22 pm JST July 23, 2024. Sorry for the inconvenience.

June 2024

The system will temporarily shutdown for scheduled maintenance

June 11, 2024 14:58 JST

The system will temporarily shutdown for scheduled maintenancePlanned Maintenance

Description

Japanese: mackerel.io/ja/blog/entry/announcement/20240508 English: mackerel.io/blog/entry/announcement/20240508

Components

Dashboard, Org Management, Account Management, Metrics, Monitoring, Notification, Host Management, AWS Integration, Azure Integration, GoogleCloud Integration, External URL Monitoring, Anomaly Detection for roles, Mackerel for KCPS

Locations

Primary Data Center

Schedule

June 11, 2024 13:00 - June 11, 2024 16:00 JST
June 11, 2024 04:00 - June 11, 2024 07:00 UTC

---

June 11, 2024 13:00 JST
June 11, 2024 04:00 UTC

[Update] Scheduled maintenance is starting.

June 11, 2024 14:58 JST
June 11, 2024 05:58 UTC

[Update] Scheduled maintenance has been completed.

May 2024

Mackerel server was unstable

May 21, 2024 15:58 JST

Mackerel server was unstableOperational

Incident Status

Operational

Components

Dashboard, Org Management, Account Management, Metrics, Host Management, Mackerel for KCPS

Locations

Primary Data Center

---

May 21, 2024 15:58 JST
May 21, 2024 06:58 UTC

[Resolved] The connection to the Mackerel server was unstable between 15:44 and 15:47 JST. Sorry for the inconvenience.

Dashboard operations using the query graph fail unstable

May 15, 2024 17:11 JST

Dashboard operations using the query graph fail unstablePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Dashboard

Locations

Primary Data Center

---

May 15, 2024 12:34 JST
May 15, 2024 03:34 UTC

[Identified] Currently, Dashboard operations using the query graph fail unstable. We try to fix the issues. Sorry for inconvenience.

May 15, 2024 12:49 JST
May 15, 2024 03:49 UTC

[Resolved] From 5/14 16:57 JST to 5/15 12:37 JST,Dashboard operations using the query graph was unstable. Sorry for the inconvenience.

May 15, 2024 17:11 JST
May 15, 2024 08:11 UTC

[Resolved] We are updating this announcement to correct the display on status.io. The problem was resolved on 5/15 at 12:37 pm.

Posting labeled metrics and displaying query graphs were temporarily unstable

May 15, 2024 16:52 JST

Posting labeled metrics and displaying query graphs were temporarily unstableOperational

Incident Status

Operational

Components

Dashboard, Metrics, Monitoring

Locations

Primary Data Center

---

May 15, 2024 16:52 JST
May 15, 2024 07:52 UTC

[Resolved] From 5/15 10:50 JST to 5/15 16:32 JST, posting labeled metrics and displaying query graphs were unstable. Sorry for the inconvenience.

April 2024

External URL Monitoring was unstable

April 9, 2024 10:33 JST

External URL Monitoring was unstableOperational

Incident Status

Operational

Components

External URL Monitoring

Locations

Primary Data Center

---

April 9, 2024 10:33 JST
April 9, 2024 01:33 UTC

[Resolved] External URL Monitoring was unstable between 9:45 am and 10:30 am JST. Sorry for the inconvenience.

Mackerel server was unstable

April 4, 2024 14:44 JST

Mackerel server was unstableOperational

Incident Status

Operational

Components

Dashboard, Org Management, Account Management, Metrics, Host Management, Mackerel for KCPS

Locations

Primary Data Center

---

April 4, 2024 14:44 JST
April 4, 2024 05:44 UTC

[Resolved] The connection to the Mackerel server was unstable between 5:30 AM and 5:33 AM UTC. Sorry for the inconvenience.

March 2024

Dashboard listpage is unstable.

March 15, 2024 15:28 JST

Dashboard listpage is unstable.Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Dashboard

Locations

Primary Data Center

---

March 15, 2024 15:19 JST
March 15, 2024 06:19 UTC

[Resolved] Currently, Dashboard listpage is unstable. We try to fix the issues. Sorry for inconvenience.

March 15, 2024 15:24 JST
March 15, 2024 06:24 UTC

[Resolved] From 3/15 2:50 PM JST to 3/15 3:14 PM JST, Dashboard listpage became unstable. The problem is now resolved. We apologize for the inconvenience.

March 15, 2024 15:28 JST
March 15, 2024 06:28 UTC

[Resolved] From 3/15 2:50 PM JST to 3/15 3:14 PM JST, Dashboard listpage became unstable. The problem is now resolved. We apologize for the inconvenience.